- Can I use the Internet in the room?
- Yes. We offer free Wi-Fi in all guest rooms.
- What is the earliest/latest start time for dinner?
- The earliest time is 5:30 p.m and latest time is 7:30 p.m.
- Do you charge for parking?
- Yes. Starting April 1, 2013, the rate below is applicable for parking.
• Car ... 500 yen/night (tax excluded)
• Motorcycle (125cc -) ... 300 yen/night (tax excluded)
- What is the check-in/check-out time?
- We have updated the time as of April 1, 2013. Check-in starts at 3:00 p.m.,, and check-out is 10:00 a.m. Additional fees are charged for late check-out.
- How much do you charge for late check-out?
- Please see the chart below. The fees indicated are hourly rates.
Main building 8 tatami-mat room 2,200 yen (tax excluded) Main building 10 tatami-mat room 2,200 yen (tax excluded) Senju 10 tatami-mat room 2,750 yen (tax excluded) Specialty room 8800 yen (tax excluded) Western-style twin room 2200 yen (tax excluded)
- I'm not staying in the hotel, but can I go to the restaurant for the breakfast buffet? How much is it?
- Yes. We welcome breakfast-only guests too, although we require a reservation in advance.
Breakfast buffet rates
• Adullt ... 1,800 yen (tax excluded)
• Children ... 800 yen (tax excluded)
- Can I stay with my pet?
- Unfortunately, we do not accept pets starting June 1, 2012.
- Do you have a non-smoking room?
- Yes, we offer non-smoking rooms starting April 1, 2015. Please indicate your preference at the time of the reservation, or contact us so that we can prepare a room for you. Please note that we only have a certain number of non-smoking rooms, and we may not be able to offer you one when they are fully booked. We also offer an odor elimination service in case you cannot book a non-smoking room.
- We are planning to stay in your hotel for our anniversary. Can we order a cake or other special dishes with dinner?
- Yes. We offer various options from an a la carte menu such as a lobster and Tatataki, to steak, sashimi (served on a boat-like plate), and birthday cake. Please feel free to contact us for further details. For these optional dishes, we require a reservation in advance.
- Is each room equipped with a bathroom?
- Yes. Each room has a bathroom with a bathtub. It also has a "Washlet" function.
- Can I have a meal in my room?
- Dinner will be served either in the restaurant, banquet room or your room, and we will arrange your venue. Breakfast buffet is available from 7:00 a.m. to 9:30 a.m. and is served in a restaurant with an open kitchen. You can choose from more than 60 kinds of dishes.
- I would like to go sightseeing by bicycle. Do you rent them?
- Yes. We offer a bicycle rental for free. As we only have a certain number of bicycles, reservation is required in advance.
- Which amenities do you offer in the vistaed open-air bath? Do you have bath stools for children?
- Yes. We have toys as well as two bath stools for children. The amenities we offer include shampoo, conditioner, body soap, pumice stone, make-up cleansing oil, facial soap, lotion, cotton swabs, etc. We prepare bath towels and facial towels in the large bath as well as each guest room.
- What is your cancellation policy?
- Please see the chart below.
No stay without notice 100% of the room rates The day of stay 100% of the room rates 1 day before stay 50% of the room rates 3 to 2 days before stay 30% of the room rates
- How much do you charge for children?
Children A 70% of the adult rate Children under 12 years old. The same meal as adults will be served. Bedclothes will be provided. Children B 50% of the adult rate Children under 12 years old. Children\'s meal will be served. (Bedclothes will be provided.) Children C 30% of the adult rate Only bedclothes will be provided (Meal will not be served). Children D 1,850 yen Facility charge and breakfast buffet